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#๐™๐™ค๐™ฅ๐™๐™ž๐™ฅ๐™๐™ช๐™š๐™จ๐™™๐™–๐™ฎ - ๐™ƒ๐™ค๐™ฌ ๐™ฉ๐™ค ๐™š๐™จ๐™ฉ๐™–๐™—๐™ก๐™ž๐™จ๐™ ๐™ฉ๐™ง๐™ช๐™จ๐™ฉ ๐™ฌ๐™ž๐™ฉ๐™ ๐™ฉ๐™š๐™–๐™ข๐™จ

For me, if expressed as an equation - ๐•‹๐•ฃ๐•ฆ๐•ค๐•ฅ = ๐•๐•ฆ๐•๐•Ÿ๐•–๐•ฃ๐•’๐•“๐•š๐•๐•š๐•ฅ๐•ช + โ„๐• ๐•Ÿ๐•–๐•ค๐•ฅ๐•ช + ๐•‹๐•š๐•ž๐•–




Here are my top tips for establishing trust with new, or existing teams. Longer video at the link in the comments;


-๐™๐™š๐™ก๐™ก ๐™– ๐™จ๐™ฉ๐™ค๐™ง๐™ฎ ๐™–๐™—๐™ค๐™ช๐™ฉ ๐™ฉ๐™ง๐™ช๐™จ๐™ฉ. Let them know you don't expect trust immediately, but you will work to build with time and understanding.


-๐™‡๐™ž๐™จ๐™ฉ๐™š๐™ฃ ๐™›๐™ž๐™ง๐™จ๐™ฉ & ๐™ก๐™ž๐™จ๐™ฉ๐™š๐™ฃ ๐™ฉ๐™ค ๐™ช๐™ฃ๐™™๐™š๐™ง๐™จ๐™ฉ๐™–๐™ฃ๐™™- Don't come in with pre-determined bias or solutions. Ask questions, powerful ones!


- ๐˜ผ๐™ก๐™ก๐™ค๐™ฌ ๐™ฉ๐™๐™š๐™ข ๐™ฉ๐™ค ๐™๐™–๐™ซ๐™š ๐™– ๐™ซ๐™ค๐™ž๐™˜๐™š - Ask how they would solve their problem before suggesting your own. I often use Miro or other collaborative tools to enable this remotely


- ๐˜ฟ๐™š๐™ข๐™ค๐™ฃ๐™จ๐™ฉ๐™ง๐™–๐™ฉ๐™š ๐™ซ๐™ช๐™ก๐™ฃ๐™š๐™ง๐™–๐™—๐™ž๐™ก๐™ž๐™ฉ๐™ฎ - Admit that you don't have all the answers. Help them understand and identify experiments they can try.


- ๐™๐™š๐™ก๐™ก ๐™ฉ๐™๐™š๐™ข ๐™ฉ๐™๐™–๐™ฉ ๐™ฎ๐™ค๐™ช'๐™ก๐™ก ๐™ก๐™š๐™–๐™ง๐™ฃ ๐™›๐™ง๐™ค๐™ข ๐™ฉ๐™๐™š๐™ข ๐™–๐™ก๐™จ๐™ค - Share with them that you believe you'll learn from them as much as they from you


What tips do you have for building trust with teams?


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